Policies & Guidelines
Pets (Reservation only)
The Sainte Genevieve Microtel Inn & Suites is happy to welcome both you and your trusted companion. To ensure that you are accommodated accordingly, we recommend that you review the conditions specific pet policy. When calling our hotel for reservations, please be sure to ask for your pet to be added to the reservation.
In order to accommodate our guests not traveling with pets, we have incorporated some general restrictions at all of our hotels.
- At most pet-friendly locations, pets weighing less than 80 pounds are welcome.
- Proper medical certification specifying that all vaccinations are up to date must be available upon request.
- A non-refundable fee of $10/day will be charged to the guest's account upon check-in.
- Guests are responsible for any damages to the room and its contents. The guest's room will be inspected for such damages prior to checkout. If extensive cleaning or damage repair is necessary beyond the normal deep cleaning process, the guest may be charged additional fees.
- Pet may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
- Pets must be on a controllable leash at all times when outside the guest room.
- Guests must walk their pets in designated walk areas and are responsible for picking up after their pet in and around the hotel at all times.
- Noise/Disruptive Complaints - barking and noise that is disruptive to other guests in the hotel is not acceptable. Upon receipt of two (2) noise or disruptive complaints, the guest may be asked to make alternate arrangements for their pet.
- Housekeeping Service - The pet must be removed from the suite prior to the scheduled weekly housekeeping service or other arrangements must be made with hotel management.
For additional questions please call us toll-free at (800) 230-3734 or (573) 883-8884.